Fraud and Scams Advocacy: Support and Guidance for Victims

We provide clear, practical fraud support to individuals and organisations affected by fraud or scams, offering essential assistance to help you understand what has happened and what steps to take next. 

Whether it’s financial fraud, identity theft, online scams, or more complex cases, we offer calm, informed support to help you regain control of the situation. Our identity theft support can assist in identifying warning signs, reviewing communications or transactions, and advising on immediate actions to limit further risk or loss. 

We can also help and support both individuals and companies with all chargeback claims, guiding you through the process of disputing unauthorised or fraudulent transactions and working towards the best possible outcome. 

Additionally, we support you through the often overwhelming process of reporting and resolving fraud-related issues. This includes guidance on raising complaints with banks, financial institutions, or service providers, as well as signposting or assisting with reports to relevant authorities. 

For organisations, we can provide advice on strengthening internal processes, improving fraud awareness, and handling incidents professionally and sensitively. Our approach is always empathetic, confidential, and tailored—ensuring you feel supported, informed, and empowered every step of the way.