Inspired Advocacy Services Ltd

At Inspired Advocacy Services Ltd, your privacy matters. We understand that many of the people we support share sensitive and personal information with us, and we take that responsibility seriously.

This policy explains how we collect, use, and protect your information when you use our services or contact us.

We are an independent advocacy and consultancy service, providing guidance, support, and representation to individuals and organisations.

If you have any questions about your data, you can contact us at:
📧 hello@iasl.uk

To support you effectively, we may collect:

• Your name 
• Contact details (email, phone number, address) 

Depending on the support you need, this may include:

• Health or disability information 
• Mental health or wellbeing details 
• Information about complaints, disputes, or concerns 
• Documents you ask us to review or complete 

We only collect what is necessary to support you.

We use your information to:

• Provide the support and advocacy you’ve asked for 
• Communicate with you about your case 
• Speak to organisations on your behalf (only with your permission) 
• Keep accurate records of the support we provide 
• Improve our services 

We will always treat your information with respect and care.

Where needed, we will ask for your clear consent before handling sensitive information or acting on your behalf.

You have the right to:

• Ask to see the information we hold about you 
• Request corrections if something isn’t accurate 
• Ask us to delete your data (where possible) 
• Withdraw your consent at any time 

You are always in control of your information.

We will never sell your data.

We will only share your information when:

• You have given us permission 
• It is necessary to support your case (e.g. contacting an organisation on your behalf) 
• We are required to do so by law or safeguarding responsibilities 

We take steps to keep your data secure, including:

• Secure storage systems 
• Password-protected files 
• Limiting access to authorised individuals only 

We keep your information only for as long as necessary:

• While we are supporting you 
• For a reasonable period afterwards (usually up to 6 years) to meet legal requirements 

If you visit our website, we may use cookies to improve your experience. You can control or disable cookies through your browser settings.

Our website may include links to other websites. We are not responsible for how those sites handle your data.

We may update this policy from time to time. The most up-to-date version will always be available on our website.

If you have any questions, concerns, or requests about your data, please contact:

Inspired Advocacy Services Ltd
📧 hello@iasl.uk

You also have the right to contact the Information Commissioner’s Office (ICO) if you’re unhappy with how your data is handled.